Terms of Service
Last updated: August 13, 2026
By downloading, installing, or using Velora ("the App"), you agree to these Terms of Service. If you do not agree, do not use the App. Velora is an AI character conversation service.
1.Eligibility
You must meet the applicable minimum age requirement to use Velora. By creating an account, you represent and warrant that you meet this requirement.
2.Account
You may sign in using Apple Sign In. You are responsible for maintaining the security of your account and for all activities that occur under it. You may not share your account or transfer it to another person.
3.Acceptable Use
You agree not to:
- Use the App to generate content depicting minors in any sexual or harmful context
- Attempt to extract, reverse-engineer, or abuse the AI models powering the App
- Harass, threaten, or impersonate other users
- Upload or publish characters designed to promote violence, hate speech, or illegal activities
- Use the App for any unlawful purpose
- Circumvent subscription restrictions, rate limits, or other technical controls
- Scrape, crawl, or programmatically access the App or its backend services
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
4.AI-Generated Content
All AI responses, character visuals, and voice outputs are generated by artificial intelligence. They do not represent the views or opinions of Velora. AI characters are fictional — they are not real people and do not provide professional advice (medical, legal, financial, or otherwise). You acknowledge that AI outputs may occasionally be inaccurate, inappropriate, or unexpected.
5.Subscriptions and Payments
Velora offers a free tier with limited features and a paid subscription ("Velora Pro") for enhanced capabilities. Current prices are shown on the purchase screen before confirmation. Subscriptions are managed through the Apple App Store:
- Payment is charged to your Apple ID at confirmation of purchase
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
- You can manage or cancel your subscription in your device's Settings → Apple ID → Subscriptions
- No refunds are provided for partial billing periods
6.Intellectual Property
The App, its design, code, branding, and all official characters are owned by Velora. You may not copy, modify, or distribute any part of the App without our written permission.
7.User-Created Content
7.1 Public Publishing & Distribution License
When you create a character and choose to publish it publicly, you grant Velora a non-exclusive, worldwide, royalty-free, sublicensable license to host, display, distribute, and promote that character within the App and related marketing materials. This license lasts for as long as the character remains published. You may unpublish (take down) a public character at any time, which terminates this license going forward, but does not affect copies already downloaded by other users.
7.2 Private Characters
Characters you do not publish are not listed in the Creator Market. You may remove them from the app at any time.
7.3 Responsibility
You are solely responsible for the content of characters you create. You represent that your user-created characters do not infringe any third party's intellectual property rights, do not violate applicable laws, and comply with these Terms and our content guidelines.
7.4 Review, Reporting & Blocking
Public characters may be automatically checked before publication. Users can report a character and block its creator from the character menu. We may reject, hide, or remove content and suspend creators who violate these Terms.
8.Privacy
Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
9.Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. AI-GENERATED CONTENT IS NOT GUARANTEED TO BE ACCURATE, COMPLETE, OR APPROPRIATE.
10.Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELORA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
11.Indemnification
You agree to indemnify and hold harmless Velora, its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of the App, your violation of these Terms, or your user-created content.
12.Termination
We may suspend or terminate your access to the App at any time for any reason, including violation of these Terms. Upon termination, your right to use the App ceases immediately. Sections 9–11 survive termination.
13.Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated through the App or by updating the "Last updated" date above. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.
14.Governing Law
These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through good-faith negotiation or, if necessary, binding arbitration.
15.Contact Us
Questions about these Terms? Reach us at tangelw.ap@gmail.com.